TERMS AND CONDITIONS

Welcome to entertaiwan.com (“the Company,” “we,” “our,” or “us”). By using our services and completing your payment, you agree to these Terms and Conditions and become a Customer of EnterTaiwan.

We may revise these Terms at any time without prior notice. Any changes take effect immediately upon being published on our website. While information may be provided in multiple languages, the English version will prevail in the event of any conflict.

About Our Services
EnterTaiwan.com is a third-party assistance platform that helps foreign nationals apply for travel-related documents, including the Taiwan Online Arrival Card (TWAC). We provide form assistance, status tracking, and delivery of processed cards via email. Please ensure all personal information submitted is accurate before payment. We are not responsible for email delivery problems or incorrect information entered by the user.

Eligibility and Use
To use our services, you must be a legal adult or a legal guardian applying on behalf of a minor. Users are responsible for entering accurate information, agreeing to these Terms, and completing payment. Service fees are published on our site and may change at any time without affecting prior transactions. Only approved payment methods are accepted.

Liability and User Responsibility
You use our website and services at your own risk. While we aim for accuracy and continuous availability, we do not guarantee that access will be uninterrupted or error-free. We are not liable for damages caused by unauthorized access, misuse, or any violation of these Terms. Parents and guardians are responsible for any use of our site by minors.

Intellectual Property
All content published on entertaiwan.com is either owned or licensed by Club B&M Ltd and is protected by applicable intellectual property laws. Reproduction or unauthorized use is strictly prohibited.

Customer Support
Our multilingual support team is available 24/7 at support@entertaiwan.com for all inquiries, complaints, and refund-related issues. Please note that identity verification may be required for certain requests.

For additional assistance or questions, contact us anytime at support@entertaiwan.com.